How Can We Help You Today?
Find answers to common questions about home care, funding, and how LingCare supports your family's unique journey. We are here to provide the clarity you need to make informed decisions for your loved ones.
Questions About Our Services
What specific home care services does LingCare provide?
We provide a comprehensive range of clinical and lifestyle services, including professional nursing care, medication management, personal care support, social engagement activities, and allied health services such as restorative physiotherapy.
Is your care truly culturally attuned for my family?
Absolutely. Culturally attuned care is at the heart of our mission. We respect every family's traditions, traditions, and language, selecting staff who understand these unique values to ensure your loved one feels dignified and celebrated.
How do you ensure the carers coming into my home are safe and qualified?
All LingCare team members go through a strict screening process, including police checks, reference checks, and verification of qualifications. We also provide ongoing training in clinical care, cultural awareness, and safety. You’ll always know who is coming to your home, and we match carers to your language, culture, and personal preferences wherever possible.
How are care plans personalised for individuals?
Every journey begins with a thorough individual assessment. We listen to your family's lifestyle preferences and medical requirements to create a dynamic plan that adapts as your loved one's needs evolve over time.
Safe, Independent & Supported at Home
We understand that choosing home care is about more than clinical needs—it is about peace of mind for the whole family. Find answers here to help you navigate the Australian Support at Home journey with confidence.
Frequently Asked Questions
How are my Support at Home contributions determined?
Contributions are determined through a financial assessment by Services Australia. This may include a basic daily fee and an income-tested care fee. LingCare works with you to navigate these steps and maximise your available government subsidies.
Are there any unexpected out-of-pocket costs?
We believe in being open and honest with you. Before we start, we will give you a simple list showing exactly what things cost. While some special extras might need a small payment from you, we will always help you get the most from your funding to keep your costs low.
How does LingCare help me manage and understand my fees?
Our dedicated Care Coordinators provide monthly statements and are always available for a personal walk-through of your funding. We help interpret government letters and ensure you understand exactly how every dollar of your package is being utilised for your care.
Your Journey Starts Here
1. Initial Consultation
Speak with our compassionate care coordinators to discuss your family's unique needs, health goals, and cultural preferences.
2. Tailored Care Plan
We design a bespoke support roadmap that integrates clinical excellence with personal lifestyle choices for home independence.
3. Service Commencement
Meet your dedicated care team. We handle the transitions seamlessly, ensuring you feel reassured and supported from day one.
ADDRESS
139 Anzac Highway
Kurralta Park
SAÂ 5037
PHONE
(08) 8371 0711
0481 338 851
0481 338 859
OPENING HOURS
Mon - Fri 9:00 am – 4:30 pm